CK
Chris K
1 reviews | Active since Aug 2012
17 Jan 2022, 06:17
Supersonic charge for product, and dont deliver, no refund - dont use Supersonic, you will lose money!
No service delivered after charging for the service, and in 6 months no refund has been provided. Daniel Kruger aswell as a person by the name Goodenough, and another staff member by the name of Thuso Makgato have on seperate occasion made promises to refund the charges, and to dat nothing has happened, noone answers the phone in accounts, when trying to speak to sales, people answer the phone, but when they transfer you to accounts, there seems to be noone in accounts at all - dont use supersonic, you will lose money!
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Replies (5)0
Replies (5)
Supersonic 's replyOfficial
17 Jan 2022, 07:08Good day Chris.
Thank you for reaching out to Supersonic. I apologise for the frustration caused caused by issues you are encountering with us. Kindly be advised that I will be looking into your query on your behalf.
Kind regards,
DD
Thank you for reaching out to Supersonic. I apologise for the frustration caused caused by issues you are encountering with us. Kindly be advised that I will be looking into your query on your behalf.
Kind regards,
DD
Supersonic 's reply17 Jan 2022, 07:08
Official
Good day Chris.
Thank you for reaching out to Supersonic. I apologise for the frustration caused caused by issues you are encountering with us. Kindly be advised that I will be looking into your query on your behalf.
Kind regards,
DD
Thank you for reaching out to Supersonic. I apologise for the frustration caused caused by issues you are encountering with us. Kindly be advised that I will be looking into your query on your behalf.
Kind regards,
DD
CK
Chris K's updateReviewer Update
17 Jan 2022, 08:23Why dont you tell us all why you are able to reply to these hellopeter complaints within minutes, but you arent able to refund incorrect charges in over 6 months??? Get hold of goodenough, and the staff members i have mentioned in the complaint, they have all the details about the matter which has been going on since September 2021! You are ***********!
CK
Chris K's update17 Jan 2022, 08:23
Reviewer Update
Why dont you tell us all why you are able to reply to these hellopeter complaints within minutes, but you arent able to refund incorrect charges in over 6 months??? Get hold of goodenough, and the staff members i have mentioned in the complaint, they have all the details about the matter which has been going on since September 2021! You are ***********!
CK
Chris K's updateReviewer Update
17 Jan 2022, 08:58Nonsense - no refund has been processed since September. Noone responds to my queries, totally ***********, no care attitude!
CK
Chris K's update17 Jan 2022, 08:58
Reviewer Update
Nonsense - no refund has been processed since September. Noone responds to my queries, totally ***********, no care attitude!
CK
Chris K's updateReviewer Update
17 Jan 2022, 09:25This same sob story you have told me 4 times previously - to date nothing has been finalised, its the same old lies, same old excuses, and same old "who cares attitude" that you display every time.
CK
Chris K's update17 Jan 2022, 09:25
Reviewer Update
This same sob story you have told me 4 times previously - to date nothing has been finalised, its the same old lies, same old excuses, and same old "who cares attitude" that you display every time.
CK
Chris K's updateReviewer Update
17 Jan 2022, 12:25This is a lie - I have already confirmed with my bank, hence the follow up emails and complaints - you have not refunded the charges - send the proof of payment to my email address which you have.
CK
Chris K's update17 Jan 2022, 12:25
Reviewer Update
This is a lie - I have already confirmed with my bank, hence the follow up emails and complaints - you have not refunded the charges - send the proof of payment to my email address which you have.