TH
Tino H
1 reviews | Active since Jul 2013
24 Jun 2021, 16:50
Supersonic Cancellation
Supersonic!!! Please just process the cancellation. I've given your service enough chances to improve but it seems its regressed to a level which nobody should be subjected to. There is no reason to stall or attempt to recover the relationship so please just get on with it.
Helpful (0)
Replies (4)0
Replies (4)
Supersonic 's replyOfficial
24 Jun 2021, 17:18Good day Tino.
My sincere apologies for the frustration caused. Kindly be advised that I will be looking into your query and I will provide you with the necessary feedback as it becomes available.
Kind regards, Nonhlanhla
My sincere apologies for the frustration caused. Kindly be advised that I will be looking into your query and I will provide you with the necessary feedback as it becomes available.
Kind regards, Nonhlanhla
Best regards,
Supersonic 's reply24 Jun 2021, 17:18
Official
Good day Tino.
My sincere apologies for the frustration caused. Kindly be advised that I will be looking into your query and I will provide you with the necessary feedback as it becomes available.
Kind regards, Nonhlanhla
My sincere apologies for the frustration caused. Kindly be advised that I will be looking into your query and I will provide you with the necessary feedback as it becomes available.
Kind regards, Nonhlanhla
Best regards,
Supersonic 's replyOfficial
24 Jun 2021, 18:19Hi Tino.
Thank you for taking my call. I have logged a case to cancellation on your behalf. To follow up on your case either with our call centre, WhatsApp line or Facebook/Twitter/Instagram, you may use CAS-690896-P2M9W5.
Kind regards, Nonhlanhla
Thank you for taking my call. I have logged a case to cancellation on your behalf. To follow up on your case either with our call centre, WhatsApp line or Facebook/Twitter/Instagram, you may use CAS-690896-P2M9W5.
Kind regards, Nonhlanhla
Best regards,
Supersonic 's reply24 Jun 2021, 18:19
Official
Hi Tino.
Thank you for taking my call. I have logged a case to cancellation on your behalf. To follow up on your case either with our call centre, WhatsApp line or Facebook/Twitter/Instagram, you may use CAS-690896-P2M9W5.
Kind regards, Nonhlanhla
Thank you for taking my call. I have logged a case to cancellation on your behalf. To follow up on your case either with our call centre, WhatsApp line or Facebook/Twitter/Instagram, you may use CAS-690896-P2M9W5.
Kind regards, Nonhlanhla
Best regards,
TH
Tino H's updateReviewer Update
29 Jun 2021, 10:00Hi, I have still not received any feedback regarding my cancellation.
After numerous calls and emails I still have no clue what is actually happening. Can this please just get resolved now, i've held up my end of the agreement by paying you each month without fail or delay.
I do understand that I do not have to wait 30 days as was proven and explained to me when i tried to cancel in Feb.
After numerous calls and emails I still have no clue what is actually happening. Can this please just get resolved now, i've held up my end of the agreement by paying you each month without fail or delay.
I do understand that I do not have to wait 30 days as was proven and explained to me when i tried to cancel in Feb.
TH
Tino H's update29 Jun 2021, 10:00
Reviewer Update
Hi, I have still not received any feedback regarding my cancellation.
After numerous calls and emails I still have no clue what is actually happening. Can this please just get resolved now, i've held up my end of the agreement by paying you each month without fail or delay.
I do understand that I do not have to wait 30 days as was proven and explained to me when i tried to cancel in Feb.
After numerous calls and emails I still have no clue what is actually happening. Can this please just get resolved now, i've held up my end of the agreement by paying you each month without fail or delay.
I do understand that I do not have to wait 30 days as was proven and explained to me when i tried to cancel in Feb.
TH
Tino H's updateReviewer Update
12 Jul 2021, 11:06Absolutely ridiculous service
Based on my experience there is no regard for clients and the service provided.
I see this as a constant breach of contract by Supersonic
Based on my experience there is no regard for clients and the service provided.
I see this as a constant breach of contract by Supersonic
TH
Tino H's update12 Jul 2021, 11:06
Reviewer Update
Absolutely ridiculous service
Based on my experience there is no regard for clients and the service provided.
I see this as a constant breach of contract by Supersonic
Based on my experience there is no regard for clients and the service provided.
I see this as a constant breach of contract by Supersonic