NM
Nomagugu M
1 reviews | Active since Oct 2019
14 Jun 2021, 09:30
Supersonic Billing system is wack
One of your agents just went mia on me on a call his name is Vuma at Accounts, your service sucks! infact i need your supervisor to contact me... My account was suspended for non payment yet iv been paying every month. Can someone please enlighten me what the hell is going on? Supersonics billing system is messed up ***
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Replies (2)
Supersonic 's replyOfficial
14 Jun 2021, 10:01Good day Nomagugu,
I do apologise for the unsatisfactory service that you have received. Kindly note that I have escalated your complaint and you will be contacted as soon as possible so that we can resolve this for you.
Regards,
Patience
I do apologise for the unsatisfactory service that you have received. Kindly note that I have escalated your complaint and you will be contacted as soon as possible so that we can resolve this for you.
Regards,
Patience
Supersonic 's reply14 Jun 2021, 10:01
Official
Good day Nomagugu,
I do apologise for the unsatisfactory service that you have received. Kindly note that I have escalated your complaint and you will be contacted as soon as possible so that we can resolve this for you.
Regards,
Patience
I do apologise for the unsatisfactory service that you have received. Kindly note that I have escalated your complaint and you will be contacted as soon as possible so that we can resolve this for you.
Regards,
Patience
NM
Nomagugu M's updateReviewer Update
14 Jun 2021, 13:06A wonderful lady by the name of Bongo who is the manager has assisted me. The account was activated again, thank you. i give her 5 stars for the wonderful and proffessional service! we need more people like her
NM
Nomagugu M's update14 Jun 2021, 13:06
Reviewer Update
A wonderful lady by the name of Bongo who is the manager has assisted me. The account was activated again, thank you. i give her 5 stars for the wonderful and proffessional service! we need more people like her