PR
Pamela R
1 reviews | Active since Oct 2019
07 Aug 2021, 11:10
Supersonic Bad service provider.
Worst Network provider .I signed a Contract for a fibre line Thinking my bill was 670 Accprding to Supersonic it is 695 .not a single email or cal after paying the said amount for 8 months Then they cut me off for being in arears for 210 .For 2 days being on the phone trying to get hold of a Supervisor No custoner service .please check around before commiting to this provider you wait for hours to speak to a consultant then they just put you on hold and disconnect .really disappointed with this provider .
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Replies (2)0
Replies (2)Supersonic 's replyOfficial
07 Aug 2021, 11:18Good day Pamela R
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that i will be looking into your query and i will assist.
Kind regards
SN
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that i will be looking into your query and i will assist.
Kind regards
SN
Supersonic 's reply07 Aug 2021, 11:18
Official
Good day Pamela R
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that i will be looking into your query and i will assist.
Kind regards
SN
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that i will be looking into your query and i will assist.
Kind regards
SN
PR
Pamela R's updateReviewer Update
07 Aug 2021, 14:30Still waiting for someone tp call from 11 am .before i cancel my contract with you guys .
PR
Pamela R's update07 Aug 2021, 14:30
Reviewer Update
Still waiting for someone tp call from 11 am .before i cancel my contract with you guys .
