SUPERSONIC - BAD SERVICE

I have a uncapped fixed lte product with them. R999 P/M. I paid by debit order from fnb. I changed banks. Called them, filled in a form and send it back. Third month in a row still deducting from old account.

Next thing is some strange amount of R850 goes of from my new account. I thought it was the debit order now corrected. No!! Beginning of Dec they still tried tpndeduct from old FNB account.

In November I started recieving SMS's that I am im arrears on my account, which cant be because I paid them the R999 with EFT. And also the R850 does not show anywhere on my statements.

Called them about. The guy on the phone said it will be directed to the accounts department. After almost 3 weeks heared absolutely nothing from.

Today the mysterious R850 goes off again from new account!!! Called them again, explained again. They dont see the R850 on my account with them. The guy said he will create a querie and he will send me an email. I have to reply to the email with the proof of the 2 X R850. What do I get: A EMAIL FROM A NO REPLY EMAIL ADDRESS WHICH IS NORMALLY UNATTENDED!!!!!!!!!!! CAN YOU BELIEVE THIS!!! I FORWARDED IT TO THEIR ACCOUNTS EMAIL ADRESS ALSO.

So people: Beware, Supersonic is ligit bit their service sucks big time.

I know they will be seeing this review. I WANT THE R1700 PAID BACK IN MY BANK ACCOUNT WITHIN 5 DAYS. IF NOT, I WILL BE FINDING LEGAL HELP. TAKE NOTE OF THIS.