Supersonic bad service

So I signed up for the FLTE 60x60 gig package. My internet is disconnected Everytime. I have only hade it about 3 months. So I contacted the what's app support and they managed to sort it out. The 2nd time I just waited and it worked, but this time it is down for more than 24 hours. I did the what's app support, was transfered to tech support and then recieved no response. I have to start working from home and have no internet. I also read lots of bad stories on hello Peter and relised I made a huge mistake. I am stuck with this thing and do not want it anymore. Now don't get me wrong....it worked well, when it works but that is just not good enough. Such a shame I will have to change ISP's again.