1 reviews | Active since Feb 2020
supersonic bad Communication and staff.
1 Star because is dont have a opinion to give because all that i am being told that a superstar will contact me, this is my second review. Friday a lovely lady contacted me Angie with 100% customer service giving her 5 stars but not supersonic. The communication is terrible. Its been almost 2 weeks now for me to sort out just to deliver the router.
My first review supersonic did reply on, telling me a superstar will contact me, so that was last week Friday. It is now Monday end of day. I am pretty sure after this review i will get the same response someone will contact you.
By the way the first person that contacted me from supersonic is Angie and that took about 2-3 weeks for someone to contact me so really give her a raise.
I am just following up with Angie as to what your issue might be so that I can direct your complaint to the correct person. Apologies for the frustration that you have endured. We will do our best to resolve your issue as quickly as we possibly can.
Regards,
Sandra
I am just following up with Angie as to what your issue might be so that I can direct your complaint to the correct person. Apologies for the frustration that you have endured. We will do our best to resolve your issue as quickly as we possibly can.
Regards,
Sandra
