TC
Thembela C
1 reviews | Active since Jun 2017
15 Oct 2021, 05:52
Supersonic are condoning *****
Supersonic registered a fiber line to my parents home in 2019 under a person our family doesn’t know. We can not get fiber to the home because the line is blocked by supersonic. My parents have been living in that house since 2008. Supersonic says the person whom the line has been registered needs to cancel the application so the line can be released. Is this not a ********** act on supersonics part?
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Replies (3)0
Replies (3)
Supersonic 's replyOfficial
15 Oct 2021, 07:06Good morning Thembela Cele
Thank you for reaching out to Supersonic Fiber. We are sincerely sorry for the unsatisfactory service you have received, please hang in there while l investigate further on the issue.
Warm regards
WN
Thank you for reaching out to Supersonic Fiber. We are sincerely sorry for the unsatisfactory service you have received, please hang in there while l investigate further on the issue.
Warm regards
WN
Supersonic 's reply15 Oct 2021, 07:06
Official
Good morning Thembela Cele
Thank you for reaching out to Supersonic Fiber. We are sincerely sorry for the unsatisfactory service you have received, please hang in there while l investigate further on the issue.
Warm regards
WN
Thank you for reaching out to Supersonic Fiber. We are sincerely sorry for the unsatisfactory service you have received, please hang in there while l investigate further on the issue.
Warm regards
WN
TC
Thembela C's updateReviewer Update
15 Oct 2021, 08:31How will you do that when you don’t have any of my information on your systems except for my home address that is not even under my name?
TC
Thembela C's update15 Oct 2021, 08:31
Reviewer Update
How will you do that when you don’t have any of my information on your systems except for my home address that is not even under my name?
TC
Thembela C's updateReviewer Update
15 Oct 2021, 09:44I just spoke to Wesley (I hope I spelt it it correctly) and he advised on what I should happen next. Thank you you for the quick response and for the guidance.
TC
Thembela C's update15 Oct 2021, 09:44
Reviewer Update
I just spoke to Wesley (I hope I spelt it it correctly) and he advised on what I should happen next. Thank you you for the quick response and for the guidance.