KL
Khosi L

1 reviews | Active since May 2022

31 May 2022, 15:05

Supersonic and vumatel no service for almost two weeks

I’m so sick and tired of waiting I don’t know who does what and when I’ve been speaking to these people but the not sending anyone to fix whatever the problem is and the beauty of it all is that payment was made but we have no internet connection and they won’t even think to reimburse us sort your nonsense out asap

0
Replies (5)
Supersonic
Supersonic 's reply31 May 2022, 15:06
Official
Thank you for reaching out to Supersonic. We apologize for the frustration caused. Kindly be advised that we will be looking into this query . Kind regards
KL
Khosi L's update31 May 2022, 15:14
Reviewer Update
The outage happened today that I’m aware of but like I’ve been saying mine isn’t working the pon light has been flashing for two weeks now
KL
Khosi L's update31 May 2022, 15:54
Reviewer Update
So how are you investigating if you haven’t been to my house
Supersonic
Supersonic 's reply31 May 2022, 16:31
Official
Hello and welcome Khosi kindly note that I will be investigating this matter for you
KL
Khosi L's update31 May 2022, 17:34
Reviewer Update
Hi and I will be waiting for your response