1 reviews | Active since Jul 2016
SUPERSONIC AKA SUPERPATHETIC. They are still at it!!!!!!!
My latest letter to an employee and the cancellation department of Supersonic aka Super Pathetic. Totally unanswered!!!!
Good day Thuso
You and your cancellation department should read this mail extremely carefully.
I have now “cancelled” as instructed by you on your web portal but there is no option to cancel “immediately” so you were luring me into such trap. Quickest cancellation date I could choose was end November 2023. The same as the circumstances of luring unsuspected clients into granting you debit orders while the fact of providing internet services has not yet been established.
I warn you and your cancellation department again, we did not have the privilege of any internet service from SUPER PATHETIC and you will accordingly be committing ***** if you attempt to raise any debit order against our account whatsoever.
It remains your PERSONAL responsibility to cancel our **** services immediately, arrange for collection of your **** Router and Simcard and remove all our details from your records.
This pathetic state of affairs will not cost us a cent and you better ensure that we don’t pay anything whatsoever.
Send us confirmation by return or I will continue with my reporting about SUPER PATHETIC on helloperter.com and other platforms.
Fetch your equipment IMMEDIATELY!!!!!!
( They are going to attempt to get debit orders debit against our account that we will not allow. Watch this space!!!!!!)
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
Kindly be advised that I will be doing a follow-up with our Support and Cancellations department, and I will revert with feedback as soon as I receive it.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
Kindly be advised that I will be doing a follow-up with our Support and Cancellations department, and I will revert with feedback as soon as I receive it.
Kind regards,
AM
Who is AM?
Do you have any influence there or are you just another call centre jockey?
Who is AM?
Do you have any influence there or are you just another call centre jockey?
The game they are playing is as old as the mountains.
But mark my words, they are going to present the Debit order to our bankers at the end of October 23 because that is after all what this is all about.
We have numerous confirmations on record that we are cancelling because we could not be provided with proper Internet for even 1 day.
If they attempt to take 1 cent from us for this ******* we will inter alia pay them a visit at their offices in Roodepoort Hendrik Potgieter Road and I will start at the office of Mr. Thuso Makgato.
Supersonic, get this situation done and dusted immediately and definitely before the end of the month.
I will not warn or beg you again.
The game they are playing is as old as the mountains.
But mark my words, they are going to present the Debit order to our bankers at the end of October 23 because that is after all what this is all about.
We have numerous confirmations on record that we are cancelling because we could not be provided with proper Internet for even 1 day.
If they attempt to take 1 cent from us for this ******* we will inter alia pay them a visit at their offices in Roodepoort Hendrik Potgieter Road and I will start at the office of Mr. Thuso Makgato.
Supersonic, get this situation done and dusted immediately and definitely before the end of the month.
I will not warn or beg you again.
This is a further letter sent to SUPERSONIC AKA SUPERPATHETIC TODAY AGAIN>
They simply ignore everything whatsoever.
"Dearest Thuso I received an out of office reply from Vanessa so conclusion of this matter is entirely up to you!!!!
- ARRANGE COLLECTION OF YOUR ROUTER AND SIM AT EXACLY THE SAME ADDRESS WERE YOU HAD IT DELIVERED.
- ENSURE THAT OUR ACCOUNT IS CANCELLED AND CLOSED AND THAT NOT ONE CENT HAS BEEN DEBITED TO SUCH ACCOUNT NOR COLLECTED VIA DEBITORDER FROM OUR BANK ACCOUNT.
- YOU SHOULD RATHER START DOING SOMETHING NOW, THIS NIGHTMARE WILL NOT DISSAPEAR, THAT I CAN ASSURE YOU!!!!!!!!!!
This is a further letter sent to SUPERSONIC AKA SUPERPATHETIC TODAY AGAIN>
They simply ignore everything whatsoever.
"Dearest Thuso I received an out of office reply from Vanessa so conclusion of this matter is entirely up to you!!!!
- ARRANGE COLLECTION OF YOUR ROUTER AND SIM AT EXACLY THE SAME ADDRESS WERE YOU HAD IT DELIVERED.
- ENSURE THAT OUR ACCOUNT IS CANCELLED AND CLOSED AND THAT NOT ONE CENT HAS BEEN DEBITED TO SUCH ACCOUNT NOR COLLECTED VIA DEBITORDER FROM OUR BANK ACCOUNT.
- YOU SHOULD RATHER START DOING SOMETHING NOW, THIS NIGHTMARE WILL NOT DISSAPEAR, THAT I CAN ASSURE YOU!!!!!!!!!!