Supersonic Activation

BAD CUSTOMER SERVICE: Getting hold to activate is bad. I've switched and it's my 8th day without fibre. I've tried to activate 8 hours busy with agent. Conversation started before going to work. Continued during work hours. My son had to take pics and send as we chatted to agent. Continued after work. Still not connected. Then the router sent was faulty. New router received. Tried to get hold of them. No response.