Supersonic

If I could give 0 stars I would but I need to give 1 unfortunately. I am frustrated that I can never get a hold of supersonic. I have canceled my old account a few months ago and confirmed with the various agents that the account was closed and now I receive an email stating I owe them R3000. When I message on whatsapp they still have me as an old account and never answer and when I was sorting out the accounts they still to this day cannot pick up my ID number.

My internet connection is ********** that I cannot watch a movie, youtube or sometimes call over whatsapp. I already moved to another router with them thinking it will be good as an IT man helped me over the phone and said it was a software problem. I got a new router and same issue and then I received another new router and same issue. I asked to be converted to 5G but I need to cancel a whole month a head but still pay R899 for wifi that doesn't work half of the day and at night when I want to relax I have myself Watchung downloaded movies which I need to download from my families house.

We pay so much and get the bare minimum.