RK
Ronald K

1 reviews | Active since Oct 2021

15 Oct 2021, 11:20

Supersonic

Supersonic is taking 3 times the amount they à suppose to deduct from my account , how come some one in the same address has 3 accounts ? I am calling them every day problem still unsolved. I when to the office ,spend time there problem still unsolved , it is more than 2 months now , the overcharged me and other debit order cannot go through, that is costing me too much already . Is becoming a full time job now to get it solve . I would like to cancel my subscription but supersonic need to refund me first When you call they will always call you back and is a way to say buy to you . They really don’t care . I am paying for my own stress .

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Replies (1)
Supersonic
Supersonic 's reply15 Oct 2021, 12:43
Official
Good afternoon 

Thank you for reaching out to Supersonic Fiber. We are sincerely sorry for the unsatisfactory service you have received, please hang in there while l investigate further on the issue.

Warm regards
WN