HS
Hugo S

1 reviews | Active since Jan 2023

27 Jan 2023, 19:59

SUpersonic

This company was a little GEM do not know what happened since 2022 but from there it seems that Telkom Have a better service then MTN at this stage, Line is not holding up, Latency on the line the whole time and when you report it then "it must be your server that you are connecting to" there is currently no regard for service. It started with a faulty charge to the account which took them a year to fix, then a report on bad line quality, ticket have been open for months now, If you phone in regards of the ticket they just say sorry for the inconvenience. Well sorry to hear that you have missed a business opportunity called service.

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Replies (1)
Supersonic
Supersonic 's reply28 Jan 2023, 14:32
Official
Good day. We apologize for the experience you have had . An agent will contact you shortly to assist .