LB
Lynette B

1 reviews | Active since Aug 2023

08 Aug 2023, 11:39

Supersonic

My dealings with Vanessa, Lisa, Ryan and Lesley were a pleasure and I am happy with the outcome. The aforementioned people really went out of their way to fix my problem. The reason for 4 star rating (and not a 5) is I believe the same solution could have been achieved in a much quicker and less frustrating way. The front line people who answer (or don't answer calls) need a better understanding of your business The WhatsApp line is poorly handled, as soon as the agent has no solution they just disappear.

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Replies (1)
Supersonic
Supersonic 's reply08 Aug 2023, 12:10
Official
Good day, thank you so much for your kind words. We appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you, our sincere apologies for the frustration caused.