Supersonic

Good day, our fibre has been off since 4 May 2025. I phone 4 times a day to follow up on what is happening. I think i have spoken to 10 different people and all they say it has been assigned to Vumatel. We have not had one email, one phone call to say we are looking into this. I have a daughter who studies from home and now has to pay her own data while we are paying for a service. I think this is absolute pathetic, no communication from anyone. How many more times must i phone before someone will assist. Is your job that difficullt.