Supersonic....... ****

I've been with supersonic almost 2 months and have regretted leaving telkom. I'm on the lte uncapped package at a cost of R 999 per month. The amount of calls I've made to supersonic from day 1 till about 10 days ago when I had enough of there **** I sent them a cancellation mail. The speeds I've received is most shocking from 0.5mb download to 0.00 upload....... extremely inconsistent. Supersonic has done nothing to resolve my problem, all I get when I call is the same old ****.... reset modem, disconnect connected devices, weather, lte is not stable, receiving a case number for no intrrnet service and not receiving a call back, supersonic takes apon themselve to close the case on your behalf( happened to me multiple times).....had to leave work to be home at certain time waiting for a call back from the tech support that only came 2 hrs after the discussed time .... my fone used to switchme to mobile data because of the poor WiFi.....asking to speak to manager is impossible..... its been 2 weeks and I'm still waiting. Supersonic's customer service is the worst, I was better of with TELKOM lte......

I called today to find out if they have received my cancellation mail.... apparently they have no record of my mail or the multiple mails I've sent to customer care with proof of they poor services after doing multiple speed tests .....

I feel as if I was ****** !!! The cost of the calls made to supersonic and the money spent on mobile data in the last 6 weeks..... It's just sad

I SERIOUSLY WAS BETTER OF WITH TELKOM

K Chetty