SUPERSONIC 0/10 CHARLES MOLEJANE 10/10

I have been battling for FOUR months to get Supersonic to remove a Clawback Invoice which I was incorrectly charged for in March 2022, to get it removed. No responses to any emails - the only way I could get hold of them was via Facebook messenger. Each time the consultant had tried to be helpful, yet Accounts would not remove this incorrect invoice. Getting suspended frequently because of "an account in arrears" because of this clawback, and the same fight every time to no avail. I would like to rate Supersonic a ZERO out of ten, however, a support consultant named CHARLES MOLEJANE, has been superb - he has fought very hard for me, and finally got Accounts to remove this invoice, and finally I received the correct updated statement! Charles, you deserve 10 out of 10! Million thanks, and keep up the good work!!! Supersonic - you need to step up your game and definitely get your Accounts department to start doing their work. You can learn from Charles, an excellent agent. Thanks again, Charles!