CC
Cameron C
1 reviews | Active since Jul 2018
12 Mar 2021, 20:16
Super****
It's been a month and a half now since I signed up for fibre. Line was connected, account activated, but still no internet. I've been passed from person to person, always with the same story of "restart your router" or "I'll escalate".
Stay away if you're thinking of signing up.
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
13 Mar 2021, 11:02Good morning Cameron,
We sincerely apologise for the delay in getting your service up and running. We have escalated the issue to our projects department to look into.
Kind regards
Joshua
We sincerely apologise for the delay in getting your service up and running. We have escalated the issue to our projects department to look into.
Kind regards
Joshua
Best regards,
Supersonic 's reply13 Mar 2021, 11:02
Official
Good morning Cameron,
We sincerely apologise for the delay in getting your service up and running. We have escalated the issue to our projects department to look into.
Kind regards
Joshua
We sincerely apologise for the delay in getting your service up and running. We have escalated the issue to our projects department to look into.
Kind regards
Joshua
Best regards,
CC
Cameron C's updateReviewer Update
18 Mar 2021, 12:06Still nothing...
CC
Cameron C's update18 Mar 2021, 12:06
Reviewer Update
Still nothing...
Supersonic 's replyOfficial
18 Mar 2021, 14:13Good day, Cameron.
My apology for the delays. I will be in contact with the project management supervisor to assist further.
Regards,
Joshua
My apology for the delays. I will be in contact with the project management supervisor to assist further.
Regards,
Joshua
Best regards,
Supersonic 's reply18 Mar 2021, 14:13
Official
Good day, Cameron.
My apology for the delays. I will be in contact with the project management supervisor to assist further.
Regards,
Joshua
My apology for the delays. I will be in contact with the project management supervisor to assist further.
Regards,
Joshua
Best regards,