BS
Bruno S
1 reviews | Active since Jan 2013
17 Jun 2021, 12:51
SUPER****PY - DO NOT USE THEIR SERVICES
Moved to a new apartment at the beginning of June 2021. After communicating installation dates and not appearing a cancellation request was sent and no feedback was received, after innumerous follow-ups. As they were holding the VUMATEL line hostage I couldn't change ISP's and requested that they activate the line again, and since then the internet has been at best non-existent and not stable at all. I've incurred a bill of R30,000 for the month on mobile data and as I write this review the internet is once again not active
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Replies (2)
Supersonic 's replyOfficial
17 Jun 2021, 13:32Good day Bruno S. Thank you for reaching out to supersonic fibre. We are sincerely sorry for the frustration caused. We will follow up on your behalf and advise.
Kind regards.
Thando.
Kind regards.
Thando.
Best regards,
Supersonic 's reply17 Jun 2021, 13:32
Official
Good day Bruno S. Thank you for reaching out to supersonic fibre. We are sincerely sorry for the frustration caused. We will follow up on your behalf and advise.
Kind regards.
Thando.
Kind regards.
Thando.
Best regards,
Supersonic 's replyOfficial
17 Jun 2021, 13:52MR Bruno S. A case has been created on your behalf and sent to one of our support engineers so that they can assist in this regard. They will soon be in contact with you to advise further.ATM
Best regards,
Supersonic 's reply17 Jun 2021, 13:52
Official
MR Bruno S. A case has been created on your behalf and sent to one of our support engineers so that they can assist in this regard. They will soon be in contact with you to advise further.ATM
Best regards,