Super(****py)

We have had issues with Supersonic on and off since Nepic sold us out. The last straw was in March 2021 when we had NO service for a few days, no communication, nothing. I sent a cancellation email on the 12th advising of said cancellation and also instructing to CANCEL the debit order, why should i pay for service NOT received. A lady by the name of Vanessa called and i confirmed cancellation and again advised to CANCEL the debit order! Well well, comes the 1st April, the debited me. It was unpaid and i have to carry the bank charges. Try calling, and nothing happens, This is absolute POOR to say the least.