SuperPathetic service

What is wrong with you guys why your service is so pathetic? Is there anyone in this company who can do their job? First it was a mission to get fibre which I still didn't receive yet, I had to request CEO for alternative service only then Michelle Theron called me and we were agreed on LTE service for 399 and she said will call me back which she never did, I had to request numerous times for invoice only then I received incorrect invoice for R999, I'm keep requesting to rectify the invoice and you keep giving me same answer, we will get back to you, NO ONE ever get back to me, every time I have to come to you for feedback then again have to explain whole scenario, I can't even request to CEO because he also disappeared from Twitter probably because people were bombarding him with complaints, Is there anyone who is willing to resolve this issue? I'm fed up with all these delay!