PB
Privesh B
1 reviews | Active since Apr 2011
17 Dec 2023, 09:09
Superonic ****
on 27 November i had my second complaint: tried to cancel my service 2 months ago in the customer portal and they refuse to cancel. Any options
Fast forward to today and nothing has been done
May I please have an address or email address where i can send legal proceedings as I am tired of supersonic's evasion and unfair practices
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
17 Dec 2023, 09:43Good day, Privesh,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
Kindly be advised that I will follow up with our cancellation department and revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
Kindly be advised that I will follow up with our cancellation department and revert with feedback as soon as possible.
Kind regards,
AM
Best regards,
Supersonic 's reply17 Dec 2023, 09:43
Official
Good day, Privesh,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
Kindly be advised that I will follow up with our cancellation department and revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
Kindly be advised that I will follow up with our cancellation department and revert with feedback as soon as possible.
Kind regards,
AM
Best regards,
Supersonic 's replyOfficial
17 Dec 2023, 11:59Good afternoon, Privesh,
Kindly forward me the initial cancellation request email so I can request our cancellation department to assist.
My email address is ***.
Kind regards,
AM
Kindly forward me the initial cancellation request email so I can request our cancellation department to assist.
My email address is ***.
Kind regards,
AM
Best regards,
Supersonic 's reply17 Dec 2023, 11:59
Official
Good afternoon, Privesh,
Kindly forward me the initial cancellation request email so I can request our cancellation department to assist.
My email address is ***.
Kind regards,
AM
Kindly forward me the initial cancellation request email so I can request our cancellation department to assist.
My email address is ***.
Kind regards,
AM
Best regards,
PB
Privesh B's updateReviewer Update
18 Dec 2023, 17:02I still want the email or physical address as i need to legally claim back for the 2 months extra payment thus far
PB
Privesh B's update18 Dec 2023, 17:02
Reviewer Update
I still want the email or physical address as i need to legally claim back for the 2 months extra payment thus far