HV
Heyns V
1 reviews | Active since Jul 2011
24 Aug 2021, 22:19
Supernocommunicationuselesssonic
CAS-788918-V9V7P3, with Supersonic policy of no communication with clients, I now have four reference numbers and still pay fir 200 Mbps and getting 1 or 2 Mbps. Promises if call back by second line support in 15 minutes, after 5 hours, still nothing. 10 requests to cancel subscription, with auto reply, agent will contact you, also no reply. Just cancel the subscription, release the line so that I can get real ISP.
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Replies (2)0
Replies (2)
Supersonic 's replyOfficial
25 Aug 2021, 07:34Good morning , thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused, please hang in there while l follow up on your case.
Warm regards
WN
Warm regards
WN
Best regards,
Supersonic 's reply25 Aug 2021, 07:34
Official
Good morning , thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused, please hang in there while l follow up on your case.
Warm regards
WN
Warm regards
WN
Best regards,
Supersonic 's replyOfficial
25 Aug 2021, 08:59Hi Heyns apologies for the inconveniences caused, please be advised that your cancellations cases are being attended to as there are multiple cases open, please be advised you serve 30 calendar days of notice from initial day of cancellation and our cancellation team will be in touch within the 30 days, thank you.
Warm regards
WN
Warm regards
WN
Best regards,
Supersonic 's reply25 Aug 2021, 08:59
Official
Hi Heyns apologies for the inconveniences caused, please be advised that your cancellations cases are being attended to as there are multiple cases open, please be advised you serve 30 calendar days of notice from initial day of cancellation and our cancellation team will be in touch within the 30 days, thank you.
Warm regards
WN
Warm regards
WN
Best regards,