PS
Pieter S
1 reviews | Active since Jun 2020
31 May 2022, 18:58
Superbad
Wifi out every night between 18:00 and 9:00 for 3 weeks now already. Logged countless tickets and nothing happens. "Vodacom needs to fix it" is the reply I have been getting for weeks. Supersonic does a wonderfull job taking your money but seem to ignore you when you have any sort of technical problem. I have been warning friends, family and strangers against Supersonic fot months and will keep doing so.
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Replies (2)
Supersonic 's replyOfficial
31 May 2022, 20:28Good day, thank you for reaching out to Supersonic. We apologize for the frustration caused. We have logged a ticket SR*** with Vodacom. Kind Regards CL
Supersonic 's reply31 May 2022, 20:28
Official
Good day, thank you for reaching out to Supersonic. We apologize for the frustration caused. We have logged a ticket SR*** with Vodacom. Kind Regards CL
PS
Pieter S's updateReviewer Update
05 Jun 2022, 07:27Vodacom Technician came out yesterday and claimed he fixed the problem. Fibre out this morning as usual. NOTHING has been fixed.
PS
Pieter S's update05 Jun 2022, 07:27
Reviewer Update
Vodacom Technician came out yesterday and claimed he fixed the problem. Fibre out this morning as usual. NOTHING has been fixed.