Super useless not Supersonic

So now almost 4 weeks later my line is up and running at 50mb which should have been 100mb. My account says 100mb and I am paying for 100mb but still have 50mb. The Super useless at Supersonic cannot resolve the issue as they do not understand the concept of contacting Vuma to resolve. I have spent so much money on phone calls it is crazy. Their super useless agents work from home and you cannot speak to a supervisor, supervisors also don't call back. They also don't answer their email yes you Bonolo. Another company that is setup to fail due to no service. If I could give -100 I would.