AL
Amu L

1 reviews | Active since Jul 2020

06 Jul 2020, 22:38

Super sonic sales service

Vanessa Nkuna from SuperSonic was beyond super. She was with me from the first step of the process up until my service was completed. She constantly followed up to make sure I’m still happy, give me progress updates and ensure that I know what to expect. Whenever I hit a glitch she would personally call and move swiftly to sort it out. She was quick to escalate any of my matters so that I can get urgent attention because I needed fibre urgently. She was warm, patient, understanding, kind. She made me wanna stick with SuperSonic even though I was getting other offers. Thank you Vanessa for taking your work so seriously, for your sales etiquette and after sales care. It’s been a pleasure dealing with you. Thank you for going the extra mile for me. Happy customer, Zina Mqolomba

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Replies (1)
Supersonic
Supersonic 's reply07 Jul 2020, 17:49
Official
Hello Amu, 

Thank you so much for the five star review - we really appreciate it! Will pass on your compliments to Vanessa and her manager. 

Regards 
Sandra