SS
Simpson S

1 reviews | Active since Oct 2015

20 Jul 2020, 17:45

Super ***********

I logged a case due to the fact that I was having an internet connection but the super clueless "superstars" kept sending me from pillar to post exposing their incompetency while running around like headless chickens. the service is super appalling and I'm gatvol to the point of no return. This bunch is an epitome of uselessness and I don' t know why I got caught up with them in the first place because to this day the problem is still unresolved. If you can't resolve the case just cancel the account and come get your ****py router.

0
Replies (2)
Supersonic
Supersonic 's reply21 Jul 2020, 08:58
Official
Hello SImpson, 

Apologies for the frustrating experience that you have had. We have been in touch on Facebook, Instagram as well as email and will get to the bottom of your issue as soon as possible. 

Thank you for your patience. 

Regards, 
Sandra 
SS
Simpson S's update21 Jul 2020, 09:40
Reviewer Update
Being in touch and resolving the issue are two totally different things and at this point being in touch is not helping.