Super frustrated and disappointed, time wasted.

I have never been so frustrated with an ISP, the service level has no urgency and nothing can be done right. I moved to a residence that the previous occupants were using coolideas, so fibre cables and ONT is already there all I needed was to activate my account with SuperSonic, so I app**** and they gave me login details with the router. These details dont work every time you dial up, after being sent from pillar to post between the techies and the customer service agents, they send out a technician and he fails and says the serial numbers dont match and I need to call VumaTel. Vuma tel techie comes and he checks everything anh he says the fault is in the ISP Supersonic, and he leaves. I call supersonic and its always a different person who doesnt know whats the issue, as they say your line is active.

I have had it with them, they cant get a simple account activation right. I am struggling to work from home due to no stable internet connection. They never call you back. I am definitely canceling, and they better not give me the 30 days nosense, as it never worked in the first place.