MM
Melissa M
1 reviews | Active since Dec 2020
15 Dec 2020, 13:52
SUPER@%#$
Superstars..... I don't think so. And from all the review, I am not sure how you are still in business.
Since taking over from Nepic the service has been exceptionally bad. 1. An unattended inbox and whatsapp... no help 2. Try to contact them, on hold for at least an hour (must be due to the bad connectivity and service that everyone is trying to get hold of them) 3. Connectivity issues can never be resolved. 4. Pay month after month where half the time you do not have connectivity.
Absolutely useless. I would not recommend them at all and will definitely try and get another service provider in my area.
Helpful (0)
Replies (1)0
Replies (1)
Supersonic 's replyOfficial
17 Dec 2020, 14:48Hello Melissa,
Apologies for the poor level of service that you have received. Kindly note that I have escalated your complaint to our management team and we will be in touch with you as soon as possible to assist.
Regards,
Sandra
Apologies for the poor level of service that you have received. Kindly note that I have escalated your complaint to our management team and we will be in touch with you as soon as possible to assist.
Regards,
Sandra
Best regards,
Supersonic 's reply17 Dec 2020, 14:48
Official
Hello Melissa,
Apologies for the poor level of service that you have received. Kindly note that I have escalated your complaint to our management team and we will be in touch with you as soon as possible to assist.
Regards,
Sandra
Apologies for the poor level of service that you have received. Kindly note that I have escalated your complaint to our management team and we will be in touch with you as soon as possible to assist.
Regards,
Sandra
Best regards,