Struggling to place an order. No feedback. No customer service

I placed my fibre order CRM:*** before August 2020. I was told that there was an existing order on the SADV line. I have since sent through all the cancellation confirmations through to Supersonic but have not received any feedback.

I have phoned every day for the past 3 weeks to try and get someone to give me an answer of when Supersonic is going to contact me regarding my order. I have done everything in my power to assit Supersonic in getting my business but I feel i have not received the same help.

I have requested to speak to the project manager (Crystal) so that I can explain my situation to her, But I have never received a call. I just get a no-reply email which does not help whats so ever. It is impossible to speak to someone with authority in this company. The support staff have all said that they can only send requests through to the managers and ask them to call the customer back. This request has been sent through numorous times and yet I do not receive a response.

Extremely frustrating. I would like someone to contact me regarding this as soon as possible or I will be cancelling all of my orders with Supersonic.