AR
Anuschka R
1 reviews | Active since Dec 2021
05 Dec 2021, 22:09
Struggling to get our internet connected after moving to a new house e in August 2021
We jave have been trying since August to get our line moved to our new address. We spoken to call center agents, via whatsapp, FB messenger and emails. Provided proof of address, photos of the the router and the ONT as request. We have paid for a service since August and received none. I'm tired of waiting for you to deliver a service. I'm really disappointed in the service we received from supersonic.
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Supersonic 's replyOfficial
06 Dec 2021, 11:34Good day ****chka.
Thank you for reaching out to Supersonic. I apologise for the frustration caused. I see that you are having issues with our PMO department regarding connection issues. Kindly be advised that I will be looking into this query on your behalf.
Kind regards,
Nonhlanhla
Thank you for reaching out to Supersonic. I apologise for the frustration caused. I see that you are having issues with our PMO department regarding connection issues. Kindly be advised that I will be looking into this query on your behalf.
Kind regards,
Nonhlanhla
Supersonic 's reply06 Dec 2021, 11:34
Official
Good day ****chka.
Thank you for reaching out to Supersonic. I apologise for the frustration caused. I see that you are having issues with our PMO department regarding connection issues. Kindly be advised that I will be looking into this query on your behalf.
Kind regards,
Nonhlanhla
Thank you for reaching out to Supersonic. I apologise for the frustration caused. I see that you are having issues with our PMO department regarding connection issues. Kindly be advised that I will be looking into this query on your behalf.
Kind regards,
Nonhlanhla