Stone age service.

Since we joined Supersonic around October 2021 we had had only issues. We had had to call them almost daily since the first day. Our signal would just disapear at night. Any time between 17:00 and 20:00. This has not stopped. We habe switched off the router. Reset the router. Reconfigure the router. The tower was blamed a couple of times for being down. The new excuse is that our router is in the wrong olace in the house. But it has not move since we got it and we have great service, most of the time, diring the day. Two agents told us that the TPS router they send us is being complained about. One agent said he would request that a Huawei router be sent to is. But nothing is happening. They reguse that we use our own router. Now tonight. Guess what. A new variant. The signal just goes away every 10 to 15 minutes. I powetboff the router and put it back on. Then I have great signal for the next 10 to 15 mins. I cannot think that this company can provide a service like this. Supersonic have super BAD service. Not one person in the last 4 month could sort out the issue. And as I said. Now the new variant. What to do. I am so frustrated. I cannot even het angry any longer. The service is so unstable. It feels as if we are back in the stone age.