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Ashika N
1 reviews | Active since Sept 2011
13 Feb 2023, 18:27
Still waiting...
I logged a request with Supersonic on 22 January 2023 for fibre. After lots of confusion with Huawei. Someone came out to my place on 3 Feb 2023. He then said that the line stopped down the road, someone will come by to place a box near my gate. And it will be sorted in a week. Its the 13th, no feedback, no fibre. Tried the WhatsApp channel. All I get is its still with Huawei. This us shocking! Definitely not what I'm expecting from any service provider. Please can you honour your commitments?
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Supersonic 's replyOfficial
13 Feb 2023, 19:07Y'ello, we sincerely apologize for any inconvenience you may have experienced with us. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. please be advised that your issue has been attended to.
Supersonic 's reply13 Feb 2023, 19:07
Official
Y'ello, we sincerely apologize for any inconvenience you may have experienced with us. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. please be advised that your issue has been attended to.
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Ashika N's updateReviewer Update
14 Feb 2023, 17:24...and still nothing. Despite the WhatsApp lady Ethel telling me that the Lead will give me a call!!!
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Ashika N's update14 Feb 2023, 17:24
Reviewer Update
...and still nothing. Despite the WhatsApp lady Ethel telling me that the Lead will give me a call!!!