Still pathetic, have to block debit orders

I had to write a negative review on here to get my Supersonic fixed lte cancelled last month. I then decided to resume since I will have fibre available soon and didn't want to go through the trouble of switching ISP's for such a short time. Big mistake. Supersonic removed both my and my mother's cancellation requests but suspended the service. We spent the whole weekend talking to different support staff who had nothing better to say than to reset the router. I will now have to go into the bank to block their debit orders because clearly these people only care about taking your money and delivering 0 service.