MF
Muneeb F
1 reviews | Active since Jun 2023
14 Jul 2023, 15:18
Still no refund
Third time writing this. If I could give 0 I would. Never sign up with supersonic. I have been double charges since December 2022 and waiting at least 3 months for a refund. This issue has been escalated so many times, call back promised a million times to no avail. I am tired I just want my money back. How much times do i have to ask. Its always we will let the billing department know, its been escalated to the billing to department. Someone will call you back. I think we past the stage of call backs and escalations. Th last post said its been escalated to the manager. still no reply after another week. how long does it take to process a refund?
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Replies (2)MF
Muneeb F's updateReviewer Update
17 Jul 2023, 12:29Still no call back still no idea what going on. its been escalated its been gone through everything but all i get for the past few months its with the right department. but nothing gets communicated back to me.
MF
Muneeb F's update17 Jul 2023, 12:29
Reviewer Update
Still no call back still no idea what going on. its been escalated its been gone through everything but all i get for the past few months its with the right department. but nothing gets communicated back to me.
MF
Muneeb F's updateReviewer Update
17 Jul 2023, 12:36comment from supersonic: Good day, thank you for reaching out to Supersonic. Your query is in progress with the relevant department. I apologize for the inconvenience caused in this regard.
Is this all you can really say? you have thousands of my money they i am waiting for months for you to refund me. But i dont even get a reason for the delay other than its been escalated or its with the right department. No ownership from anyone one here. absolutely terrible.
Is this all you can really say? you have thousands of my money they i am waiting for months for you to refund me. But i dont even get a reason for the delay other than its been escalated or its with the right department. No ownership from anyone one here. absolutely terrible.
MF
Muneeb F's update17 Jul 2023, 12:36
Reviewer Update
comment from supersonic: Good day, thank you for reaching out to Supersonic. Your query is in progress with the relevant department. I apologize for the inconvenience caused in this regard.
Is this all you can really say? you have thousands of my money they i am waiting for months for you to refund me. But i dont even get a reason for the delay other than its been escalated or its with the right department. No ownership from anyone one here. absolutely terrible.
Is this all you can really say? you have thousands of my money they i am waiting for months for you to refund me. But i dont even get a reason for the delay other than its been escalated or its with the right department. No ownership from anyone one here. absolutely terrible.