MF
Muneeb F
1 reviews | Active since Jun 2023
11 Jul 2023, 14:11
still no payback after the second hellopeter post
If I could give 0 I would. Never sign up with supersonic. They are *******. I have been double charges since December 2020 and waiting at least 3 months for a refund. This issue has been escalated so many times, call back promised a million times to no avail. I am tired I just want my money back. How much times do i have to ask. Its always we will let the billing department know, its been escalated to the billing to department. Someone will call you back. I think we past the stage of call backs and escalations.
Helpful (0)
Replies (6)0
Replies (6)
Supersonic 's replyOfficial
11 Jul 2023, 14:45Good day, Muneeb,
On behalf of Supersonic, I am here to apologise for the inconvenience we caused you with regard to the delay in your refund.
We really value you being our customer and appreciate your patience with us while we fix this.
I have sent your case to our billing manager, and I will revert with feedback as soon as I receive it.
Kind regards,
AM
On behalf of Supersonic, I am here to apologise for the inconvenience we caused you with regard to the delay in your refund.
We really value you being our customer and appreciate your patience with us while we fix this.
I have sent your case to our billing manager, and I will revert with feedback as soon as I receive it.
Kind regards,
AM
Best regards,
Supersonic 's reply11 Jul 2023, 14:45
Official
Good day, Muneeb,
On behalf of Supersonic, I am here to apologise for the inconvenience we caused you with regard to the delay in your refund.
We really value you being our customer and appreciate your patience with us while we fix this.
I have sent your case to our billing manager, and I will revert with feedback as soon as I receive it.
Kind regards,
AM
On behalf of Supersonic, I am here to apologise for the inconvenience we caused you with regard to the delay in your refund.
We really value you being our customer and appreciate your patience with us while we fix this.
I have sent your case to our billing manager, and I will revert with feedback as soon as I receive it.
Kind regards,
AM
Best regards,
MF
Muneeb F's updateReviewer Update
11 Jul 2023, 15:14We will see. I will come back everyday for the rest of my life and provide one stars if I have to until i get my money back
MF
Muneeb F's update11 Jul 2023, 15:14
Reviewer Update
We will see. I will come back everyday for the rest of my life and provide one stars if I have to until i get my money back
MF
Muneeb F's updateReviewer Update
12 Jul 2023, 15:08Still nothing?
MF
Muneeb F's update12 Jul 2023, 15:08
Reviewer Update
Still nothing?
MF
Muneeb F's updateReviewer Update
12 Jul 2023, 15:09No one got back to me and its the end of the second day this post is live
MF
Muneeb F's update12 Jul 2023, 15:09
Reviewer Update
No one got back to me and its the end of the second day this post is live
Supersonic 's replyOfficial
12 Jul 2023, 15:41Y'ello, We sincerely apologize for any inconvenience you may have experienced with us. please be advised that your refund case is with our finance team and is our top priority. we will revert to you as soon as it is finalized. we appreciate your patience.
Best regards,
Supersonic 's reply12 Jul 2023, 15:41
Official
Y'ello, We sincerely apologize for any inconvenience you may have experienced with us. please be advised that your refund case is with our finance team and is our top priority. we will revert to you as soon as it is finalized. we appreciate your patience.
Best regards,
MF
Muneeb F's updateReviewer Update
14 Jul 2023, 15:22did you say top Priority? or did you mean no priority as its been months. Guess you are going to tell me you appreciate my patience. be honest will you be patient after so long waiting on what is yours?
MF
Muneeb F's update14 Jul 2023, 15:22
Reviewer Update
did you say top Priority? or did you mean no priority as its been months. Guess you are going to tell me you appreciate my patience. be honest will you be patient after so long waiting on what is yours?