STILL NO ASSISTANCE WITH EMPTY PROMISES TYPICAL SUPERSONIC SERVICE

Here i go all over again, nothin has been resolved, still receiving bills with incorrect amount as supersonic decided to charge me R4800 in march. Promise after promise and no correction has been made. With regards to moving of my line same issue for 3 months have been waiting for the line to be moved. they moved the line last week and it still isn't working last Friday i got a call from a lady by the name of Abby promising to send a technician out on Monday it is Wednesday no technician has been sent out still without fiber. Ever since the technician came to put a line to the granny flat the main house fiber line is very bad. im so so fed up and tired of begging for assistance. i called 3 months ago as previously stated to move my line only to find out that it was only logged in the system in may. i will not be making any payment for my line from the first time that i requested it to be moved until my line is working. correct your invoices and stop billing me for a service that i am not able to use.