ZE
Zane E
1 reviews | Active since Nov 2011
16 Aug 2021, 19:13
Still I'm experiencing the same problem I first complained about since the 21st of July 2021
Still I'm experiencing the same problem I first complained about since the 21st of July 2021. They are quick to respond on here but after the reply nothing happens and no feedback is given. Where I use to get great speed on my Supersonic LTE I'm now dropping down to 1mbs sometimes less and then when you phoen they will tell you that is their best effort. That's while my MTN runs at more than 100mbs and they use the same infrastructure.
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Replies (2)
Supersonic 's replyOfficial
16 Aug 2021, 19:46Good evening, thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused, please hang in there while l look at your account.
Warm regards
WN
Warm regards
WN
Supersonic 's reply16 Aug 2021, 19:46
Official
Good evening, thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused, please hang in there while l look at your account.
Warm regards
WN
Warm regards
WN
ZE
Zane E's updateReviewer Update
16 Aug 2021, 20:03Evening. Unfortunately this is all that's happening, apologies and escalations but no results. It's really shocking service.
ZE
Zane E's update16 Aug 2021, 20:03
Reviewer Update
Evening. Unfortunately this is all that's happening, apologies and escalations but no results. It's really shocking service.