1 reviews | Active since Mar 2021
Still awaiting fibre
This is only a 3 star rating due to a select handful of staff at Supersonic. I cannot begin to state the unsatisfactory service received from Supersonic as a whole as the staff overall will waste your time and frustrate you. I also had no service for almost a month with no possible solution reason or explanation other than it was being escalated... I will commend Moeti a manager in this company whom went the extra mile to ensure I had some service albeit not what I have requested but none the less a workable solution for the interim which has subsequently saved them a client as I was mere moments away from requesting a complete cancelation. I applaud your efforts and appreciate the current outcome that we have now to still find out when the Fibre will be back up and working as that's still a mystery to Supersonic and myself currently.
Untill then I pay Fibre rates for LTE with Supersonic
