Stay away - poor service

I have moved to Midstream on the 1 of September 2021.

Prior to my move I submitted my application for a fibre line.

It has now been three weeks and I still have not received any feedback from the internet service provider.

I have already called the call center more than 10 times and nobody is able to provide me with feedback. Different agents tell different stories. From router to payments issues to name a few.

I am at a point where I want to cancel my order to relieve myself from the frustrations!

I am working from home and as result of poor service is burning through R800 worths of moble data a week.

The service is poor to say the least. It can only be a numbers game or their staff is not competent.

Ps - rather apply for Telkom LTE