JA
Johann A

1 reviews | Active since Feb 2021

24 Feb 2021, 10:14

STAY AWAY from this ISP

Quick to take your money upfront, but slow to do anything else. I received my router on the 16 Feb, it was RICA'd a day later only for another technical issues to pop up. No connection RED light on modem. Logged a case for technical services was given a case number, but that's where it ends. No one returns calls with any feedback, promises of a 24 -48 he turnaround are lies. Now I received by first bill and they have charged me pro rata till the end of the month and I haven't even got an active connection. You'd be wise to STAY AWAY from this Internet Service Provider

0
Replies (2)
Supersonic
Supersonic 's reply25 Feb 2021, 13:32
Official
Good day Johann A
We are sorry to hear that you have not received satisfactory service from us. I shall be in contact with the relevant departments to get this resolved.

Regards,
Joshua
 
JA
Johann A's update25 Feb 2021, 15:29
Reviewer Update
My problem now resolved. Thank You