CV
Cobus V

1 reviews | Active since Dec 2011

22 Aug 2021, 19:38

Stay away from Supersonic F-LTE

I am tired of complaining. Stay away from supersonic. Signed up for F-LTE and not one day since November 2020 has gone by without at least 30 min of zero internet service(having full signal). They are incapable of resolving the issue. First chance i am moving to a different ISP. I was with Telkom and Rain previously and even these two worst ISP’s in South Africa are better than supersonic. Ridiculous that one pays premium rates for mediocre service.

0
Replies (2)
Supersonic
Supersonic 's reply22 Aug 2021, 19:45
Official
Good day, Cobus D, thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused please hang in there while l check your account. 
Warm regards SN 
CV
Cobus V's update24 Aug 2021, 20:21
Reviewer Update
Still no contact from supersonic besides the generic message/reply to complaint here on this site. And still the issue remains. Honestly you (supersonic) can take your router and poor service and shove it.