HM
Hlologelo M

1 reviews | Active since May 2014

06 Feb 2021, 10:59

Stay away from Supersonic

They deserve a -100 rating. After 5 days I’m still waiting for the SIM card to be activated. Always getting the same answer “we’ve escalated your issue to the relevant dept” but nothing happens. The R999 that I paid for their uncapped data is going down the drain. Please cancel subscription and refund me, I’m tired of your *********** staff

0
Replies (3)
Supersonic
Supersonic 's reply06 Feb 2021, 11:47
Official
Good day Hlologelo.

My sincere apology for the delays and frustration caused. I will be in contact with the relevant departments so we can resolve this as soon as possible.

Regards,
Joshua
HM
Hlologelo M's update06 Feb 2021, 12:17
Reviewer Update
Hi Joshua,
It still says profile invalid
HM
Hlologelo M's update06 Feb 2021, 17:00
Reviewer Update
I’ve been told to do that since Wednesday but no change, I did it again but it was just a waste of my time. please just assist with the cancellation of the service and my refund. I’m no longer interested . I’ll take my business to competent service provider.