RV
Riaan V
1 reviews | Active since Oct 2013
10 May 2024, 11:57
Stay away from SuperSonic
Day 7 : No support form Supersonic. Whatsapp comunication does not even work. They keep DM me blaming Vumatel. Vumatel then comes out tests everything. With all test good. Then they say they'll refer the issue to the network engineers. Then they come with sorry again that vumatel is at fault again. Vumatel does the same test again all is good. Then the refer the issue to MTN network engineers. Then they blame Vumatel again. I WANT YOU ALL TO KNOW PLEASE STAY AWAY FROM THIS SO CALLED ISP. THEY ARE USELESS.
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Replies (2)
Supersonic 's replyOfficial
10 May 2024, 13:27Good day,
Thank you for reaching out to Supersonic.
We apologize for the type of service you have received. You will be contacted by one of our agents.
Kind regards Supersonic
Thank you for reaching out to Supersonic.
We apologize for the type of service you have received. You will be contacted by one of our agents.
Kind regards Supersonic
Supersonic 's reply10 May 2024, 13:27
Official
Good day,
Thank you for reaching out to Supersonic.
We apologize for the type of service you have received. You will be contacted by one of our agents.
Kind regards Supersonic
Thank you for reaching out to Supersonic.
We apologize for the type of service you have received. You will be contacted by one of our agents.
Kind regards Supersonic
RV
Riaan V's updateReviewer Update
12 May 2024, 11:56Day 9 : No support form Supersonic Ticket SST349074. Whatsapp comunication does not even work. They keep DM me blaming Vumatel. Vumatel then comes out tests everything. With all test good. Then they say they'll refer the issue to the network engineers. Then they come with sorry again that vumatel is at fault again. Vumatel does the same test again all is good. Then the refer the issue to MTN network engineers. Then they blame Vumatel again. I WANT YOU ALL TO KNOW PLEASE STAY AWAY FROM THIS SO CALLED ISP. THEY ARE USELESS.
RV
Riaan V's update12 May 2024, 11:56
Reviewer Update
Day 9 : No support form Supersonic Ticket SST349074. Whatsapp comunication does not even work. They keep DM me blaming Vumatel. Vumatel then comes out tests everything. With all test good. Then they say they'll refer the issue to the network engineers. Then they come with sorry again that vumatel is at fault again. Vumatel does the same test again all is good. Then the refer the issue to MTN network engineers. Then they blame Vumatel again. I WANT YOU ALL TO KNOW PLEASE STAY AWAY FROM THIS SO CALLED ISP. THEY ARE USELESS.