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Wesley P
1 reviews | Active since Feb 2017
25 Apr 2022, 17:28
Stay Away from Supersonic
If possible i would give zero stars, Month after month struggle after struggle call after call, having to explain over and over the same issue to every single call center agent to be told the same thing, be given a case number and sent away while i await the matter to be resolved to only the next month receive my bill still incorrect. Even after posting my previous complaint still the service is so bad that i just want to cancel it but even that cannot be done. 7 months trying to resolve my issue, My advice stay far far away from Supersonic.
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Supersonic 's replyOfficial
26 Apr 2022, 07:17Hi there, we have noticed your comment and would certainly like to assist you with any unresolved queries you may have. Please DM us your ID/Passport Number or Account Number on our Facebook, Twitter or Whatsapp social platforms. We would like to look into this.
Supersonic 's reply26 Apr 2022, 07:17
Official
Hi there, we have noticed your comment and would certainly like to assist you with any unresolved queries you may have. Please DM us your ID/Passport Number or Account Number on our Facebook, Twitter or Whatsapp social platforms. We would like to look into this.
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Wesley P's updateReviewer Update
29 Apr 2022, 16:05Again i receive a SMS that my account is in arrears, another case logged to nowhere, called the call center for another experience which was the exact same and still no closer to getting anything resolved.
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Wesley P's update29 Apr 2022, 16:05
Reviewer Update
Again i receive a SMS that my account is in arrears, another case logged to nowhere, called the call center for another experience which was the exact same and still no closer to getting anything resolved.