Stay away from Supersonic

I signed up for an air fiber package with Supersonic, firstly after installation, it took a further 2 days to get me connected. After that, my internet kept dropping every second day which resulted in loss of business. It cost me so much in airtime everytime I had to call the support contact center as they take a while to answer, only to have them answer the call and drop the call on me after just taking my cell number down to access my account. This happened a few times in a row. Then they debited me for the full month in advance. I have paid them for a service that i cannot use. I have lost so much of business because of the internet and service that supersonic offers. I've had to borrow a router from a colleague with a Vodacom sim and use that, which worked excellent, yet i have paid in full to supersonic but could not connect to the net on a daily basis. Their customer service sucks. They all use the line, we will call you shortly to get out of actually assisting you. I think it's probably because they don't have a clue about what to do. The worst service I've received ever.