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Rosetta W
1 reviews | Active since Sept 2020
09 Oct 2023, 17:00
STAY AWAY FRO M SUPERSONIC!!!!!!!
STAY AWAY FROM SUPERSONIC!! THEIR PAYMENT SYSTEM IS A MESS!! NOT SURE WHO HANDLES THEIR ACCOUNTING SYSTEM BUT THEY CLEARLY CANNOT CALCULATE!! IVE BEEN TRYING FOR ALMOST 2 MONTHS TO GET MY PAYMENTS ALLOCATED TO MY ACCOUNT WITH NO SUCCESS!!! COMPLETE IDIOTS WORKING THERE THAT CANNOT CALCULATE!! THEY RELY ON A COMPUTER TO TO GIVE THEM INFORMATION!! WHAT YOU FEED IT IT SPITS OUT INFORMATION TECHNOLOGY 101!!!! NOW MY SERVICE HAS BEEN SUSPENDED!!!! IVE STILL NOT BEEN SORTED!!! SUPER THETIC SERVICE!!!!!!!
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Replies (2)
Supersonic 's replyOfficial
09 Oct 2023, 17:06Good day, thank you for contacting Supersonic Fibre, we do apologize for your unpleasant experience thus far, please note one of our skilled agents will be in contact with you to assist shortly.
Supersonic 's reply09 Oct 2023, 17:06
Official
Good day, thank you for contacting Supersonic Fibre, we do apologize for your unpleasant experience thus far, please note one of our skilled agents will be in contact with you to assist shortly.
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Rosetta W's updateReviewer Update
12 Oct 2023, 18:39WELL, NEEDLESS TO SAY I WAITED 3 DAYS FOR ONE OF YOUR SKILLED AGENTS WHO IS NOT SO SKILLED TO REPLY TO MY EMAILS!! DO YOUR "SKILLED AGENTS" KNOW HOW TO OPEN ATTACHMENTS?? I HAVE SENT MY PROOF OF PAYMENTS 5 TIMES TO THE VERY SAME "SKILLED AGENT" WHO CANNOT CALCULATE!!!! ITS VERY SIMPLE MATH - 11 MONTHS OF SERVICE EQUALS AMOUNT I HAVE PAID YOU !!!!! VERY SIMPLE MATH. I EVEN DID THE CALCULATION FOR YOUR "SKILLED AGENT" ON THE EMAILS I HAVE SENT TO YOU!!!
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Rosetta W's update12 Oct 2023, 18:39
Reviewer Update
WELL, NEEDLESS TO SAY I WAITED 3 DAYS FOR ONE OF YOUR SKILLED AGENTS WHO IS NOT SO SKILLED TO REPLY TO MY EMAILS!! DO YOUR "SKILLED AGENTS" KNOW HOW TO OPEN ATTACHMENTS?? I HAVE SENT MY PROOF OF PAYMENTS 5 TIMES TO THE VERY SAME "SKILLED AGENT" WHO CANNOT CALCULATE!!!! ITS VERY SIMPLE MATH - 11 MONTHS OF SERVICE EQUALS AMOUNT I HAVE PAID YOU !!!!! VERY SIMPLE MATH. I EVEN DID THE CALCULATION FOR YOUR "SKILLED AGENT" ON THE EMAILS I HAVE SENT TO YOU!!!