CS
Christiaan S

1 reviews | Active since Jan 2011

09 Jul 2021, 15:27

STAY AWAY

Had the Service for 2 Months.

Tried to Contact Support for the entire 2 month period to request a Static IP on my Fibre Line. I had responses from techies that they had no idea what this was, responses from customer support stating the MTN Projects department will quote me, Responses where I told them that I find it ridicoulous that they dont know what this is and all they could say was "well if the other ISP's know what a Static IP is, you can go to them". Well sent my cancelation notice as they had the arrogance to tell that to me

0
Replies (1)
Supersonic
Supersonic 's reply09 Jul 2021, 16:55
Official
Good day Christiaan. 
I apologise for the frustration caused. Kindly be advised that I will be looking into your query and I will assist. 
Kind regards,
Nonhlanhla