AA
Ashton A

1 reviews | Active since Oct 2021

04 Oct 2021, 13:44

Statement inaccuarcy

Billing: Currently my account is being paid via debit order. However these payments do not reflect on my statement, only invoices raised. This makes it appear as if I owe a large sum of money to Supersonic. I have sent an email to ***. I would appreciate it if these payment could reflect on my account and that a accurate balance be on the statement, as this is skewing my credit record.

0
Replies (2)
Supersonic
Supersonic 's reply04 Oct 2021, 13:56
Official
Good day Ashton A
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and i will revert back to you shortly.

Kind regards
SN

Best regards,

AA
Ashton A's update04 Oct 2021, 14:24
Reviewer Update
Thank you in advance.
I am willing to forward my email directly to you for ease of understanding what it is required.